I was booked on a 7:55 flight from Lanseria, the first one to CT of the morning. After checking in at 7h (and having to wake up at 5h) I was told that there MIGHT be a SLIGHT delay on my flight. This slight delay was 2 hours, meaning I will depart at 9:50. At 9h an announcement was made that our ...
Hello David, Thank you for mail. Its now been 5 days and again no team leader has contacted by brother Shameem on 0825520640. To process the refund amount back. Please kindly can this be attended to urgently this morning. With refund process. How many times do we have to email phone and fax to the ...
On 29 November 2013, I booked and paid via Visa card for flights to Cape Town and a hired vehicle for the 23 December 2013. The total cost amounted to R21 855.00. Within the hour I contacted customer services to cancel this booking. I spoke to a Lucas Kamwana who advised me that there was a 20% ...
So annoyed with July [URL Removed] at the moment... I asked them to be careful with my luggage as there is a straightener and hairdryer... I used the straightener just before I left for the airport... now it doesn't even switch on... cream in my suitcase were burst open... This is unacceptable... ...
I have made flight bookings on Kulula for March 2014. The bookings are for my children and my daughters boyfriend. As life has it they have separated. I now would like to do a simply name change on my booking to allow my son to take his friend along, BUT NO, I am told by the customer service agent ...
On Sunday 16 December I realised I made an error in a booking for a flight 5 months from now. After phoning the helpline and receiving very little assistance I decided to phone again and try alternative options in correcting my booking. Shafiek responded with a willingness to assist me in my quest ...