On 15 December 2013 my wife and I with out 2 year old (full paying) flew from JHB to DBN on flight MN617 at 18:50. Our tickets include in bag each at a maximum of 20kg which totals to 60kg. When departing from JHB we had no issues as the staff were very accommodating and there wasn't even mention ...
KULULA USERS PLEASE READ THIS!!! THE MOST "FOBBED-OFF" RESPONSE i HAVE RECEIVED!!! I booked an incorrect surname for an on-line ticket- Kulula refused to refund ticket R835-had to rebook new ticket same person @ R1136 extra for 1 way ORT - KZN! Outrageous!! My girlfriend had a booked ...
We booked a flight from melbourne to jhb via qantas airlines and the flight got heavily delayed due to bad weather and we could not land in jhb and had to re route to durban airport, so we landed in durban and i missed my flight booked on [URL Removed] from jhb to cape town. 12 hours later we ...
My family&I were checking-in at Lanseria when I was told that our suitcase was "overweight":my husband&I were sharing a suitcase to minimise luggage to carry. Although the case weighed 28kg, the combined weight allowed was 40kg. The argument that we were "overweight" ...
Had a flight to durban mn501 was told by call centre that because it was a vitality booking I only needed my spouse I'd copy, at check in was refused and made to pay for 3 new tickets for a later flight, this is day light. caused by kulula's staff incompetence and their inability to make critical ...
What a lady... very impressed with Bongi, she went an extra mile while delivering service she was very patient with me and the bookings. Big up to her and keep up the good work. We need such people when booking flights. really impressed :-) ...