On Sunday 15 December I took my 2 children to the airport to be booked in on a flight from Cape Town To Lanseria. When we booked in, I asked for the child assistance person, that I booked in advance, to come an take my children to the airplane. The lady came walking in with her hair still in a ...
Beware never lose anything by accident on. Kalula flight or its welcome to I was on a flight MN 481 from Lanseria to Capetown and my ID slipped from the rest of my documents in the pouch in the seat in front of me. I phoned the help desk, they gave me a no 011 702 7315 which I tried. Every time I ...
Myself and my wife had booked and paid tickets with Kulula from Durban to Johannesburg, booking No. IGTTRM, however, on the 4th November 2013 we were advised that my brother in law was severely ill and we had to fly overseas to Cyprus as a matter of urgency. We have proof of flight details in order ...
I flew with Kulula from Johnnesburg to Cape Town. When I got home I discovered that my bags had been opened and two items were and the empty boxes left in my bag. I was distraught as these are presents. Then I phone Kulula and get given two different numbers to call and two different email ...
I booked on 15th December 2013 to Durban. Today, 18th I realised that that I did not get a confirmation email so I booked again. Kulula confirmed the double booking but cannot do the refund without "an investigation". How ridiculous that this cannot be done immediately. AND how can their ...
I booked a flight with Kulula for 19 Dec @ 20h20 from JHB to Durban and paid. 2 days later I find out that my accommodation from the Durban Airport is almost 2hrs far, so after doing the math I find out I'll be driving VERY late at night, allone. So I phone the Airline to try and make changes for ...