I booked a flight to King Shaka departing on 24 December 2013, from Lanseria Airport. I checked in online the previous night. My family and I were at the airport 30 minutes before departure and we were told that the "system" had closed and that Kulula could not check in our luggage. The ...
Appriciation for Lebohang Tihakodi of Kalula Ticket sales office I was two and a half hours early at the airport. Went o the ticket sales counter to see if i could get an earlier flight to Durban on the 27th December 2013 I was booked for the six 'o clock flight on BA 622 (Ref PSUBHF) Lebohang help ...
My experience with Kulula have been bad from the 1st flight when they double charge me for the 1st change i made, then i wait almost 2weeks for refund, they PRIDE themselves as a company of high standards but they [URL Removed] dont care about people being late. My flight was 17:30 CPT to LANSERIA, ...
My family and I flew Kulula for the first time and when we checked in learnt for the first time that each person travelling is allowed 20kg but it is not cumulative. As a family of 4 with only 3 suitcases this was a problem. At no point are you made aware of this policy until it is too late - no ...
I was robbed of all my identity documents and bankcards on the morning of my flight, so when I tried to contact Kulula I couldn't reach anybody on either call centre or ticket offices, due to office hours. When I finally got to speak to someone at the centre I was told an affidavit and case ...
My girlfriend and I have been doing long distance for five years&have flown with Kulula almost every month. She recently booked a ticket for me for a one way ticket to Cape Town on 5 January 2014. She mistakenly put her surname instead of mine, however my first and middle name as per my ID were ...