Have been flying Kulula for years. Have had to change flights on several occasions. Change fee was always R150 plus any difference in ticket price. Today I try to change a flight. The website tries to charge me full price for the changed ticket so I call the Call Centre. I am informed that change ...
I frequently travel KUKULA and always Book on-line. In late Jan 2013, I had problems with my newly re-issued Master card (Only different expiry date and three digit authentication code) changed, but it was consistently rejected when I tried to make bookings for a KULULA flight from Cape Town to ...
I booked and paid for my tickets for this weekend over a month ago - unforseen circumstances has arisen and my travel partner cannot go. I called the call centre only to be told there is no refund - no name change allowed. This is a absolute nonsense story - when you book no ID number is reqd. All ...
I had to change my flight dates for my return flight. THere are no price difference on the days I want to change it to, but Kulula is charging me a R684 admin fee, just to change the flights! Further more they now double debited my account. I really don't feel like sitting on their call center line ...
We booked flights with [URL Removed] for Two people with their vitality number. Now one of them can't go, so I enquired about paying extra and having someone else use the ticket. NO!!! People please read the fine print, Kulula is doing uncompetitive practices, we are forced to book flights through ...
! What a shamble of a service. I had activated a kulula credit card which i applied for months ago - that was disastrous on its own because the card took 2 months to get to me between mixups with Kulula, FNB and the courier! Then I finally got it, activated it and started spending in December. ...