I have been trying to get my ticket refund back as promised for two months now with not a single reply to any of my emails regarding the matter which have included multiple Kulula email addresses. Not a single response or attempt at assistance from anyone! I am appalled at this sort of business ...
I tried making an online booking, not sure if the internet was hanging or if it was their website. When making the payment the system just hanged, when i phoned the call center they were helpful enough to offer that i could buy the ticket over the phone. BUT the ticket i initially purchased was ...
I was set to fly home to Cape Town from Lanseria at 08:55 on 25 February 2013 on a Kulula flight (MN463). I checked-in online to ensure that I would be able to make the flight as I was travelling from a far distance to Lanseria. With the morning traffic in Johannesburg, I thought this would be ...
I would like to say that I find Kulula"s service shocking! I went on-line to book flights. Because I don't own a credit card it is really difficult to do business with them. I have been up and down with my arrangements with them and due to all the confusion we missed our flight back to ...
I am very disappointed in Kulula Airlines this morning. I am trying to book a flight for myself and my infant to attend a funeral in Jhb. Firstly I tried to do the booking on Monday evening and there where problems when we wanted to do the payment. WE had to phone the offices and this was after ...
A colleague and I just booked 2 tickets at the exact same time for the same flights (Unfortunately company policy forces us to book and pay for our own). At the payment stage the website was continually hanging... Eventually, i got the payment done at a price which is double what Kulula quoted me ...