Hi On 2 Feb 2013 I bought two return tickets from JHB to DBN & was very pleased with the competitive pricing that Kulula had of R1684 in total for both passengers. A couple of days before my schudeled flight on 6 Feb'13 I had to put my tickets on hold in order to fly a later date. I have ...
I really feel it is absolutely ridiculous that you can't change a passenger's name when you made a group booking. I can understand if it's a week before but we booked flights in June and now 1 girl in our group can't make it anymore and we found someone that would like to go with but now we can't ...
Why is it that when you book a flight on Kulula and you are a Discovery member, you cannot pay for your flight via EFT, it has to be with a credit card or with a travel bank account... I do not have a credit card, I do not want a credit card! That is not fair, as far as I am concerned that is ...
Dear Kulula, I was a most unpleased customer on Saturday. I bookedusing 2 reference numbers for myself and then my husband and5 year old daughter on Saturday 23 Feb 2013. Booking ref LGNJCN. I set my clock to Friday at 12:00 check in as I am a nervous flyer and prefer to sit in front. I got seats ...
I booked a ticket via the online Ebucks website, just to find that I had replaced the passenger name with mine. 5 minutes after booking the ticket I called the kulula call centre (spoke to Bronwan) and asked them to change the name. They insisted that it couldn't be done as I accepted their terms ...
Arrived on time for flights. Why does Greed cause Kulula to overbook flights so early? Does the clients satisfaction mean so little to this airline? Service on the airline is also very mediocre! Personally I have decided along with the other clients that were inconvenienced in the same way, not to ...