I booked 4 tickets for my sister but mistakenly put down their children's names instead of their friends names, I realized my mistake and phoned immediately within 5 minutes to correct the mistake but they tell me they cannot change the names. I don't understand why? You can change flight details ...
On the 27th of January i booked a ticket via the internet for my aunt to fly to durban on the 28th of January, however i couldn't complete the payment process on the sid therefore i paid for the ticket via online banking but i didn't confirmation for the ticket so i called the customer service and ...
Hi, For more than a year now I have been required to attend regular meeting in Umhlanga, for more than a year now Kulula was my preferred airline company because of their standards and hype. Slowly but surely I have noticed a drop in their service. Today was the last straw, as usual there is a of a ...
My husband booked a return flight to Cape Town from Lanseria. On Sunday morning, 24 February, he missed his flight, 493, and made another on-line booking for Monday morning. When he checked in for his return flight on Wednesday, 27 February, flight 458, he was told that his booking for this flight ...
Came to Camps Bay to rest and play Squash. Kulula did not want me to takein my specially made squash case as hams luggage and booked it in as fragile and assured me it would be safe. After an hour delay at the airport the found out to be just do not fly Kulula. They cannot look after fragile ...
Thank you Kulula for making wheelchairs available to your customers. Without this my mom would have been unable to visit Cape Town ever again. She only had good things to say about the service and asked me to make this post. ...