This is pathetic for a airline. On 602 24th 08h10-durban --Jhb----Back Mn603 17h15 jhb--Dbn. Tried to check in online 6th trip in a row NO SERVICE WORKING. PATHETIC ---Can the same people run a safe airline/aeroplanes. They can not fix their own computer systems. Maybe try fly another airline, more ...
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I went to the airport to change my daughter's booking on the 25th june 2013. I gave the young man at the airport the paper with all my daughter's details and the exact flight number that he was supposed to change it to and he changed it to a wrong flight. Even after I had handed him the paper ...
I fly with Kulula all the time between Durban and Johannesburg. On 20 June 2013 I flew with my 1 year daughter at 8:20pm from Jhb to Dbn. I took this trip alone with my daughter. It is not easy traveling with a baby, so I packed both of our stuff into one bag so it makes it easier for me to carry, ...
This is less of a complaint than it is a an appeal for help. I was made the victim of when a colleague at work gave me a contact for a 'travel agent' who I used to book a flight through to receive a discount. I logged into the booking to find out that it had been cancelled. I called the call centre ...
We booked in at the Kulula desk early Friday morning at 5:30am. Just to also mention that my wife are 30 weeks pregnant and we have a 22months old todler with us. We just came back from the USA, and just want to get to our home by now. As we weighted our suitcases, the one was 12kg, one 23 kg and ...