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GEMS
Found 145 reviews / complaints
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GEMS
Clueless!

Call number 5 to GEMS now to assist a client in getting their fees reimbursed. They are telling our client that our practice is closed, which is most definitely not the case. Every time I call the person I am put through to isn't in the correct department so transfers me to another person, this ...

GEMS
How to get hospital authorisation

I have been scheduled for a medical condition. Since Saturday, 12/1 I have been unsuccessful in getting the scheme template through to the doctor or myself. The op has now been postponed due to non-delivery on your side. This is already stresful, so I can't understand why you don't make it easy for ...

GEMS
Claim unpaid for 13 months!

GEMS is stalling the payment of a claim for services rendered by Kloof Mediclinic hospital on 05 December 2011. GEMS approved the claim, but is not getting so far as to actually settle it. I have lodged a complaint at the Council For Medical Schemes, but I am still not getting any coorporation from ...