FNB deducted money from my account without my approval or agreement. I have been contacting and dealing with the credit card divison since the 25/10/2013 and eventually on the 05/11/2013 a lady from credit card division called me and promised me that a refund would be paid back into my acc within ...
My husband made a call to the call centre yesterday (06/11/2013) around 6.50pm. The call centre closes at 7pm. The call was answered and he explained that he needed help with airtime that he tried transferring to my phone. He bought cell c airtime but when the airtime was transferred it came ...
It looks like FNB just likes to keep people in their branches forever. Their lines are so ridiculously slow they must as well offer their clients breakfast and lunch. There are many cubicles but few of them are manned. There is one queue for every service as long as one is not going to the tellers. ...
FNB has the worst service of all the banks I have been at, the lines in the bank are ridiculously slow and it does not look like anyone there knows what they are doing. I was recently caught in a, I went in to the branch to try and stop the payment from going through, and the lady said I must do a ...
Last month my wife and I upgraded her FNB platinum cheque account to a Private Clients Cheque account, which is the elite of all personal cheque accounts you can get from FNB with loads of exclusive benefits tailor made for you. Now, we have been on the highest reward level 5 with eBucks for quite ...
I have been a client with FNB and the same branch since 1992. 1. Customers should be made aware of the fact that should they require transactions in their personal bank account dating back 2-3 months and you find this yourself via internet banking you will be charged R5.50 for each month that you ...