Good day, I have been waiting for feedback over 6 weeks regarding the interest on my credit card that FNB did not change since last year. I have been charged the maximum amount of 21% after I negotiated a rate with them, signed the quotation and application as acceptance and whereby they confirmed ...
My bond is in arrears for the past 5 months as my wife was retrenched last year march 2012.Despite liasing with them they refuse to recapitalize my bond or make a special arrangement for me to pay the arrears of in 12 months. According to FNB we owe R40 000 but from our calculation the arrears ...
I have been given the run around from August this year due to reserved funds being held on my platinum cheque account which I intended to close in August as I have moved banks. After paying the R135 monthly fee from August although I am banking my salary at another bank, I submit a request for ...
A call centre agent calls me. First he mumbles my name incorrect. He tells me he is calling from fnb for my complaint. Instead of trying to listen to me he shouts with out giving me time to speak. Telling me nothing can be done by fnb my account has been handed to lawyers. I asked why all these ...
I had a bank account at FNB decided to close it and went to my local FNB branch, I was gladly assisted the card was cut into pieces and faxed to the branch where I opened the account, but I received a letter in the post telling me my account has an outstanding balance of about R18, fine I went to ...
This is the second complaint I've logged for the same reason as before, about being charged for a withdrawal for which the machine said "Action could not be completed." Urzula phoned last week again to say that Management would contact me before the end of that day (the second time she ...