I purchased international flight tickets on my FNB Platinum credit card for my wife and I. When i requested they honour their policy of "FREE GLOBAL TRAVEL INSURANCE" i was shunted arounded till i became so frustrated that i chose a private insurance for travel. I also got an SMS from ...
WOW!!! FNB being "the most innovative bank in the world" really doesn't set the standards high... I have been shoved around so much by there call center agents I'm not even sure whats going on anymore. The technology is slamming but the customer service!!?? VERY disappointing. Maybe its ...
FNB Device Insurance WOW what great service I received from them, my Apple iPhone got and i immediately contacted FNB device insurance for steps on how to claim within less than 3 weeks and minmal follow ups that i had to do to for the progress of my claim I received my phone today. Thank you to ...
I switched over to a FNB Platinum account on the 4th (Monday), applying automatically for my check, credit and garage cards. Since then I have had to send through documents to 5 different email and fax numbers - and only after I phone to ask what is going on. Now I cannot get my credit and garage ...
Hi I wanted to find out why FNB only help new clients and forget the old ones? My card has expired on the 31 October 2013, I have received SMS from FNB telling me I much collected my card from Mandeni branch, I have phone FNB about 10 times to tell them that I live in Ngodwana 700km away from ...
I submitted my application on the 29/10/2013 with the required/relevant documentation. I have never received any communication from FNB advising on the progress of my application. When i called the call centre, i was told my application was only sent through to Credit on the 02/11/2013. i called ...