I HAVE BEEN WITH FNB FOR A VERY LONG TIME AND THE SERVICE I RECEIVED LATELY FROM THEM IS PATHETIC. I TRIED TO CHANGE MY DEBIT ORDER OR MAKE ALTERNATIVE ARRANGEMENTS. THEY FLAT OUT REFUSE TO ASSIST YOU. THEN THEY EMPLOY PEOPLE LIKE LIANA MOTHAPO WITH NO CUSTOMER SERVICE SOFT SKILLS ETIQUETTE AT ALL. ...
I am having a fit! i phoned last week to have my account reactivated, the agent over the phone told me it was done and that i can collect my card at bracnh i chose. i phone to check status ans get told someone closed it. when i ask who no one knows why or when. i spent 20 minutes on the phone with ...
I've recently changed my number and I phoned FNB to change my incontact and OTP numbers. I urgently needed to do an EFT, called FNB to have my number changed so I could do a transaction. To be authenticated, I was asked ridiculous questions like "what is the current balance on your Edgars ...
I really do want to thank FNBBeach branch Durban for re- embersing me unauthorised debits form my personal account.i really appreciate. A special thanks to L.Mawer for your assistance, Time, and understanding, you definatly do your job with integrity... Thanks FNB :) ...
Good morning FNB, it is your favourite person once again. Someone I was selling something to put a cheque into my account yesterday at Norwood ATM at 17:40. I have the SMS. So this morning I don't want the transaction to go through my account, so I phoned the call centre, no assistance, gave me ...
I need to see a statement for my credit card account as I have reason to believe that all my payments have not been deducted. FNB attorneys just expect you to keep paying and paying and paying but to get a statement is like asking for a miracle ...