I am still waiting for someone to call me to arrange delivery of my FNB credit card, I have been waiting since the 15th of December, I have called in several times with promises that someone will call me to arrange delivery, still no call, I wrote into Hello Peter once, no feedback, I posted on ...
Card Division is the most frustrating place to be caught up on the telephone. I tried calling to find out why I was charged late payment fees, the very arrogant Lesego tells me that I paid late. No madam, you are gravely mistaken and moreover must not be seeing straight. I make payments without ...
I sent an email in October (10/30/12) and asked them what my settlement is, they responded with; FNB retail price R5699.00 less amounts already paid by yourself R2385.00 Settlement amount R3314.00. When I asked them again now, they say the following; The correct settlement amount is as per below. = ...
I had a cheque deposited into my bank account with special clearance. Needless to say it didn't happen. Numerous request followed to no regard. Excuses ranged from: Cant get hold of cheque, Person working with this gone home, other branch problem, I will call you back, we working on it... Hope the ...
I cancelled my credit card in the branch on the 8 January, I got a phone call a day later from a guy asking why I want to cancel and I explained why and it is the 28 of January and on the 21 Jan I see that R25.83 was taken of my credit saldo. I want my money returned and my card cancelled, it that ...
My worst experience this year was to move my account from ABSA to FNB. Everything went well until I found out they did nothing about my overdraft application. It was just ignored or lost or whatever and finally when I got hold of someone at FNB Marvin Clark, he gives me attitude that he cannot help ...