I have applied for a credit card two (2) months ago. they told me it will take not more than 3 days. Every time I call to ask when will I receive my card, they tell me 3 days. Well I did not know that 3 days is more than 2 months. i have logged complaints on the website and received confirmation ...
Can you please explain to me why you intend to retrench the staff working for your Insurance division, and if you ever intended to tell your clients? I find this underhanded and completely immoral behaviour, and am now looking for a new insurance broker. Obviously your well-meant adverts were not a ...
On 29th december 2012 I purchased an item on my card at the apple istore in menlyn park, the item was returned within 2 hours and a refund was made to my card. Still today the refund of R8299, 00 is still not appearing in my account. I have been to my branch and called the call centre but am ...
What I am about to complain about will come as no surprise to many South Africans who use banks. Matters relating to South African Banks' excessive charges are nothing new to us; but that does not mean we cannot have our say. I am sure that FNB is not the only one guilty of this but it is the bank ...
Sihle its a pity I didn't take her surname, but I'm sure she's the only Sihle in that branch. She absolutely changed my outlook on branch banking. Generally service at that branch is atrocious, but she was helpful, friendly and went an extra mile in making sure I had a smile on my face by the time ...
I don't have an overdraft on my cheque account by choice. Last month I wasn't aware of insufficient funds in my account when I made a card purchases. Instead of declining the transaction owing to insufficient funds, FNB allowed the transaction and then charged me a R57 'incidental credit fee' a few ...