We have an enquiry on our account even phone and no response from the branch. We phoned CEO complaints with no success. The lines were bad i couldnt hear the other person although they could hear me. Promised to call still no response ...
I spoke to Colin today requesting that he send me a statement from 01 December 2012 to date. I suddenly received a miriad of e-mails sending me statements for the last 3 years!!! This is not what i asked for!!! Secondly, at the top of the statement it reflects an outstanding balance of R19.75 AND ...
FNB client buys R100 electricity through FNB's cell phone banking - 26th Jan 2013. R100 is deducted from his account but the SMS pre-paid electricity voucher sent from FNB is not sent. He calls the bank a number of times and finally gets to speak to a consultant that verifies him and his account. ...
More than 3 weeks ago our company has requested for an extra garage card in my name to date, I have heard nothing from FNB (Thulani) on when this will be available? Can someone please advise me on where we stand and when I will get this garage card... as a Director of our company, I do not think it ...
I opened an account online, followed the procedure. I have seen that the wrong address (5 Qui street) is on my statement. It is a previous address that I no longer use. In fact I stopped using it before I opened the account. Even though I supplied the documentation with my correct details (5 Ea D), ...
I requested a smart phone via FNB Internet service in December. I was called by a representative named Mali in January who supposedly asked all the relevant questions. To date i have called FNB over & over again with no luck only been advised that my order had been approved on the 10th January ...