Went to query's wanted to close the account i have which is the investment account they told me i have to go the branch where i opened this account which is Ranburg thats totally wrong and it was the so called Manager who said that. i waited till they close and i was there since in the morning. ...
I ordered my IPAD Mini on 10 January 2013... and now the wait begins. I called the Call Centre a few times and was told that digital Planet has my order and is waiting for stock. Why offer something if you can't provide it? ...
On Friday the 25/01/2013 i requested an early settlement amount of my Ipad 2. Before i even get the settlement amount, the settlement amount was deducted from my account without my concern. After that i requested for a reversal of the amount. There is noone taking ownership to assist me. All i am ...
The bank that wins an international award for innovation should maybe also invest a bit into their infrastructure. One would expect a company of their size (and profits) to have fully redundant systems, available 24/7/365, no exceptions!! Needless to say this apparently isn't the case, since their ...
My transaction history is 2 days behind. My online banking is not reflecting my correct balance and now I can't make payments. How can it take 2 days to update transaction history on my account? What is causing this delay?? Transfers from one bank to another does not even take this long!!! ...
I switched over to FNB and is still waiting on my beneficiaries to be loaded. i called the call centre and the person on the other side tells me it is my problem if im not happy and willing to wait for the changes to take place. i feel if they could not finalise the changes in time they should have ...