I am writing to express my extreme disappointment at FNB's response to a bond application lodged over the last two weeks, and to request a review of my application. I have been a customer of FNB for 9 years, since I started earning a monthly salary, and during this time I have always run my ...
Another bank was able to quote me a much better monthly premium on a personal loan, there is no quality service. The quality of service is terrible, after 3 years at the age of 23 I have a gold account and will never come back to this bank. In the bank just about to close my accounts! The answer to ...
Well Done FNB. Had a problem on my internet banking and needed it sorted fast. The call was logged and problem was investigated and resolved in a matter of about 30 minutes. Great service. Well done FNB ...
I am disappointed with the processes in place at FNB. I went to the new branch in Soweto Bara to close my 32 day notice account. I was informed because they cannot find my information on their system I would need to go to my branch. I asked what if I was in Limpopo and she said there was a head ...
3 weeks ago we applied for a business account online. I received a email stating the following "We have received your request for assistance and one of our Business Bankers will contact you shortly." It is three weeks and not a peep out of FNB. Today I phone and the quality of the service ...
Ref. no.: 245678 I have reported my complaint but have not received any response nor call from FNB except for the statement below: Hello Laboratory, Thank you for taking the time to advise us of your experience. Your complaint reference number is 245679. We have handed the matter over to our ...