I ordered a book and fridge magnet online, only to receive an email after paying for the item that it would be delivered a month later. After discovering this I emailed the orders department and thereafter recieved a call from an agent at exclusive books, she advised that my book would be delivered ...
In September 2012 I bought 4 books using the EB internet purchasing facility. Due to a purchase duplication of the order EB accepted the return of 1 book and agreed to refund me the value in full. To date, despite numerous calls and assurances that Nishen, a manager, would contact me, I have not ...
So the lovely reburbished Rosebank Exclusive Books this week, gleefully confirmed that they had in stock a book I have been searching for for ages. The consultant, who sounded a tad comatose, took down my name and number, told me he would put the book aside for me, and resulted in a very happy ...
My girlfriend and I purchased a fanatics card a month ago and were told that it would be activated within 3 days... it has been a month and it is still not activated. I have been to multiple branches where I deal with staff that are not willing to help and tell me to call the number on the card. I ...
I placed an order online for a book on 10 June 2013. I called the "track your order" number a few days later to find out the expected date of delivery. I was told that it was 26 June 2013. I proceeded to call every week thereafter to make sure that the book was still on track as the book ...
I was travelling internationally and decided to purchase a magazine @ Exclusive Books (@ OR Tambo Airport in the departures side once you go through customs) In my hurry to run for the flight I forgot to pick up the magazine after paying for it. I was on the aircraft when I realised this. I wrote ...