Hi, 3 months ago I applied for a Fanatics card because due to the fact that I buy alot of books for myself and for my company from Exclusive Books. I was given a movie voucher for NuMetro but when I tried to redeem it at the cinema, the lady there told me that my Fanatics card was not activated. ...
I am very disappointed in the service received from Exclusive Books. I ordered a product online on 26 August 2013 (Ref: 1040264655) with a 5-9 day delivery estimate, and received an automated response letting me know my order was placed. After that, I received absolutely no feedback from them. If I ...
I purchased the Nu Metro Fanatics option at Nu Metro The Glen. I was given a brochure with 2 coupons in it, 1 being a free movie and the other a Exclusive Books coupon. When i tried using either of the coupons, i was asked for a Fanatics card, which i was never given in the first place, i was told ...
Customers beware of ordering books online. Rather go with amazon or kalahari. I order a book online and it said available in 10-14 working days. Its been 8 working days now. I call in and found out that the book will only be dispateched in 2 weeks. So from 10-14 days customers must wait a month to ...
Good day. So Fridays are normally bad when it comes to customer service. Its been a long week and you just want to get home and relax. On Friday 23rd August I finished my course in Sandton and thought to go for a break before heading home. After lunch I went into Exclusive Books and approached the ...
I received my Fanatics card 3 weeks ago. A week later I went to the cinema only to be told it was not active yet. I phoned the call centre who promised me it would be active the next day. I went to the cinema that Friday only to be told again that it was not yet active. Today I went back to the ...