How does a shop so busy manage with staff who cant provide one smile to a Client. The lady behind the counter looks at me as if i owe her and i must greet First. ...
Despite sending an email on 15 November and receivng a automated reply and incident no 131115-000017 I heard nothing. Further emails on 28 Nov and 6 Dec elicited the same automated reply. This is not good enough!!! ...
Hallo, on the 28th of December I purchased a game from the online and after more than 20 days I still don't know the status of my order! I have sent 3 email and had no response on them. Then I started to phone them and every time it was the same story. It has just been dispatched. That was 2 weeks ...
NO COMMUNICATION, NO SERVICE, NO DELIVERY! You have to beg for service, email over and over again to find out what is happening with your order. Sometimes (once) you do get a response, but still no information, only to hear that they will come back to you... uhmm maybe after a month, or a year? ...
I bought a book on line from ECLUSIVE BOOKS, on the 8 January 2014, a week later a tried calling their "Call Centre" number on 011 798 0111 but the phone were just ringing after several attempts i gave up I merely wanted to track my purchase manuelly because you cant do it on line, ...
During Dec I did almost all of my shopping online. I decided to buy a board game from Exclusive Books, who's online site is a bit tricky to navigate but I found what I wanted and soon the order was on it's way. Unfortunately, it could not be delivered before I left for Bloemfontein (I work in Jhb). ...