This is just a general complaint about the appalling customer experience that I and other black African people have come to be subjected to at this new look Exclusive Books. The moment you enter the store you have to contend with one of their security guards following you all around the store as if ...
I have been doing casual work for exclusive books canal walk branch, i am disgusted with the behavior of the manager analize, she is disrespectful, and emotionally abusive, she is like this with customers as well, she should definitely not be in the customer business as she reprimands her employees ...
My parcel was delivered to the completely wrong person apparently. 1st call to call centre - no one called back. Second time all that was offered was to "follow up next week". This is completely unacceptable. After being promised an email right away, I have now received nothing, and it ...
I ordered two books three weeks ago from Exclusive Books, Sandton City, as this store did not have books in stock, thus they were required to order from two other stores (Menlyn and Nelson Mandela Square). The staff member who assisted me assured me that these books would arrive within two weeks. ...
I've always had wonderful service with [URL Removed] and when ever a problem has arrived I knew without a doubt Nishen Pillay could sort it out or at least try to. It was with great regret I found out he had moved on, I wish him all the luck in the world. Yesterday I called in with an urgent ...
I was offered a refund from Natasha Malcolm over a month ago from my previous Hello Peter complaint, but have heard nothing further. ...