I popped into the above mentioned store yesterday and all of the staff members on duty were more than helpful and extremely courteous. Staff didn't hover around and make a nuisance of themselves. Yet when I needed assistance, there were a multitude of available people (they know their products well ...
Email to exclusives: I just want to inform the big heads at exclusive books of the AMAZING, FAST AND FRIENDLY customer service i received from you staff member, Nichol Khosa, at your head office in Rosebank. I ordered a book on your website about 2 weeks ago and wanted it delivered to Killarney ...
I pre-ordered A Memory of Light from Exclusives online store on the 25th of January, I expected to receive the book just after it came into stores. The books however, have been in store for probably about a month and I still have not received my book, which I have already paid for. Two weeks ago ...
Order number 1040247347 status still "Pending". The order was placed on 26 Feb 2013. I sent a mail on 7 Mar 2013 asking when I can be expecting the goods and received the below feedback on 8 Mar 2013: "You should be receiving your order early next week latest being Tuesday." I ...
On 4 February 2013 I paid for my Fanatics Card. I didn't receive notification that it had been activated yet did get an email saying I had a movie ticket from nu metro for my birthday. Nu metro claimed my Fanatics card was invalid. I contacted Exclusives, my query was passed from one person to the ...
I placed an order for a book and a dvd almost 2 months back, still waiting for delivery. ...