I am highly disappointed in Europcar. I booked a car with through argus car hire on the 13th and picked it up in the same day and returned it on the 16th. I had to call them after 48hrs asking for an invoice and then only did i recieve it on the 19th. Today, the 23rd i called i called them again as ...
I took a trip down to Durban two weeks ago and another last year. I rented a vehicle from Europcar. Ever since then and despite numerous telephone calls and emails I have to date not received an invoice for any of the rentals. They are quick to take your money but you have to harass them to get ...
I returned a rental without incident last Wednesday when I was told that billing is sorted within 48 hours. Nothing has happened in the last 5 days. When I called this morning, after 96 hours, I was told the bill hadn't been processed yet, but that it will now be requested and I will receive my ...
On 11/12 March I rented a car from Eurocar in Nelspruit. On 12 March when I handed it back, I negligently forgot my GPS in the car. I was surprised when I phoned them and they have kept it in the office. I have sent a friend to collect it. When we received it the bracket was broken and it could not ...
Booked it on expedia, it was the cheaper option but just be prepared to be shocked, annoyed, frustrated then give in hopelessly only to get billed for things that you haven't agreed on, frustrated again, angry and then writing complaints on hello peter. Rented a car for a reasonable price but since ...
Having returned a hire car to Europcar on Friday April 12, I'm still waiting for my deposit to be refunded to my account (it's now April 17)! The excuse is that they rely on a merchant bank to process their invoices and it takes a minimum of 48 hours to generate the paperwork and get it sent to the ...