On February 12 I reserved a car at Europcar after being quoted R 552. The rental period was for 11 April to 14 April, pickup at Cape Town. Today I got the bill and to my absolute shock I am charged R 2134 for the rental. Suddenly I was charged @ R 297 per day, where it was R 225 per day on the ...
I had hired a car online 3 weeks ago. upon collecting the vehicle i was told the systems were not updates and that the fees i found online was not what they were picking up but they assured me that i would not have to pay more than i agreed to online. a week later i was sent a bill for ten times ...
We hired a vehicle from Europcar CT, for 3 days. We collected at approx 16:30 on the thursday returning the vehicle at approx 16:45 on Sunday. We were charged an entire days rental for 15 minutes late. Every other rental I have ever used gives at least 2 hours grace before charging a full ...
I have booked a car via the internet. When I've entered the office it took less than 5 min to complete the booking and walked out with the key without any problems. I will make use of their service again on 18 May ...
I rented a car from europcar on 11 March 2013 and paid a fuel deposit of R750.00 cash upfront. Te car was returned on 4 april 2013, a week earlier than planned. I was told that the deposit would be refunded within 24 hours once the vehicle had been checked and the fuel level checked. I filled the ...
This has now been going on for 4 months. The debtors department at Europcar never answer their phones and all their phone message boxes are full. The service so far has been abysmal. I was invoiced for damage to a vehicle I rented late last year and I believe this was an admin error between two ...