I took back a vehicle to Europcar on 28th Feb 2013. After checking the car we found that ONE hub cap was cracked. I wrote a report and was told that a claim would have to be lodged and they would get back to me and therefore the R750 deposit was going to be held back I went back a week later and ...
Without doubt the most frustrating company I have ever dealt with in my life. I am a regular client of Eurocar, renting monthly for some time now. I was incorrectly billed 18, 000 RAND last December, and after continuous follow ups I have gotten absolutely nowhere in terms of getting my money back. ...
When I went to collect my rental vehicle on Sunday 28 April 2013, I was given a Etios which had not been checked properly for scratches or dents. I was told to go back and get another car if I am not happy as the assistants in the lot are no longer allowed to indicate these issues for the clients. ...
On the 26 April, the car i hired was due to be returned according to the policy upon return as long as the car fuel tank had been filled i will be refunded my deposit. to date i am still awaiting my refund, after numerous call there is just no winning with this branch they are so incompenent its ...
I logged a claim with my insurance a week ago and they arranged with Europe Car to contact me - no1 contacted me to this date, I'm taking my car in today and i need the car today. I have been calling the head office since morning - no luck, i cant call a branch as i don't know which branch will be ...
My car was written off and my insurance, Zurich got me a rental from Europcar for 30 days. When the matters with the car were not resolved after 30 days, my rental was extended for another week. I returned the vehicle on Monday 22 April 2013. We did the normal check when I returned the vehicle and ...