I have send my change of banking details x3 to discovery and had endless problems getting it solved, then they debit the correct change of banking details account but cancel my Vitality with out notifying me. Then when I call 6 months later after only then finding out that my Vitality was cancelled ...
I am a vitality member that pays a discounted rate for gym membership. So because I have been travelling studying and so on I did not get to gym for the past few months, they discovery decideds to flipping tell virgin to charge me for almost full memebership and how do they let me know... a e-mail, ...
I logged several complaints with discovery pertaining reference number #2670341844 and #2787309865 and all I get is a response saying they will investigate by a Sipho Mathe Executive Relationship Manager my foot. If a manager gives such service no wonder d consultants are doing that as well. I want ...
Due to faulty data capturing by Vitality, I had no membership and only got it activated after 5 months, I had to pay my fees for five months although I did not have the benefit of the membership. It was not an easy task to catch up to my minimum required gym visits, which was now increased, over a ...
My husband joined discovery vitality in January 2013, after being a member of discovery health for over 5 years. After we joined, we received a confirmation that the monthly payments will be deducted from his account. In April, when I tried to use the benefits for making a hotel booking I could not ...
I found out i was pregnant in January this year. and from day 1 my dr has told me that this is a high risk pregnancy and has put me on complete bed rest. i was able to swipe my card a few times whenever i had the chance. however now, my dr has has even banned me from driving. its not like a live ...