On 16 may i received an email from craig nossel saying i needed to go to the gym 8 times to avoid my membership being cancelled. i duly went a minimum of 8 times. this morning 20th June i received another email stating my membership had been cancelled as i had not gone the required minimum of 30 ...
I have been a member of Discovery Medical aid for almost 10 years, and Vitality probably about 5 years. I joined a gym through Vitality about 5 years ago. I was recently informed that my gym membership will be cancelled due to under utilization. I contacted Vitality who was VERY uninterested to ...
I received an email stating my gym membership has expired. I queried this at the end of May and i still have had no feedback. I explained the situation and that planet fitness has not had scanners in place for over 3 months now. I filled in the membership book and i was told that somedays there was ...
I joined Discovery Vitality in September last year and have called 3 x requesting a card. If I do not have a card to swipe or a membership number how can I make use of the vitality services, for which I am paying? I have now requested a refund of my money for the 8 months I have paid, but Vitality ...
They implemented this rolling period nonsense so that each month if you havent visisted enough times from for example May'12 to May'13, they just cancel your membership and your benefit alltogether forcing you to PAY if you want it reactivated. I dont understand why they CANNOT have it on a NORMAL ...
I cannot believe in this day and age Disvovery Vitality can be so discriminative. So they only give specific top plans the healthy cash back on Woolworths healthy food. So what they saying is they did a study and only the top members shop at Woolworths I was shocked and thought they were making a ...