I am waiting 3 weeks for the activation. I have messed around over the weeks by each and every call centre agent. They promise to call you back, but never do. I REFUSE TO BE PART OF THIS CHARADE. I must warn people out there to not join Vitality because if my attemptsto activate Vitality fiasco is ...
I have not received my healthy food benefit from March 2013. I only started taking notes from the 24th of April 2013. My original ref: 2817233916, called again 26/04 still no solution, 29/04 still no solution, spoke to Joe, 02/05 spoke to Joe again, new ref: 2830598994. Received an SMS 22/05 ...
In Sept 2012 I changed jobs, and opened a new Health and Group Life policies. I now had Discovery Group Life and Health policy so I cancelled existing Life policy. Without a word of warning or confirmation my Vitality benefit was cancelled by Vitality, along with this my Virgin Active benefit was ...
I find it quite discriminating that only the top medical plans are able to have the Woolworths 25% back healthy food benefit. I wrote to discovery vitality, to ask why. In simple terms they replied that "some of their members" don't use the pick and pay healthy cash back food benefit ...
I made an enquiry about why Discovery has a 12 month waiting period and all they say is they will reply within 24 hours. This is unacceptable as I would like to cancel my discovery medical aid. Please advise Discovery. ...
I have now been redirected to lodge this complaint with Discovery due to Virgin Active telling me that it with Discovery Vitality and not them. I decided to change my gym club from Kingsmead (Durban) to La Lucia. Only to be told that I will incur a cost of Extra R30 per person due to the club ...