My caravan is insured with discovery and on the 31/12/2013 we had an accident, it is now 17 days later and still this claim has not been settled. The claim handler Sibosiso told me a week ago that the caravan was unreparable I took out the cover with a nominated amount as I do not know what the ...
It makes me sad that I have to come here to resolve my queries, but I have not other option. After four calls and five months of waiting my husband and I are losing patience. The DQ track in the car that I purchased in August 2013 is not reading through points for me to get my fuel rewards. The ...
What a good service and follow ups from Discovery personnel. To Tsholofelo Gaechose and Katleho Mathotha thank you guys. My cellphone was repaired and returned. Big up guys. Your constant feedback and quick responses make one realize how good this insurance is. Thank you again. ...
I called Discovery Insure on 30 December 2013 to send a tow truck and supply a rental vehicle. I was stranded just 10KM out side of Bloemfontein. The following happened. 1) The agent spoke unclear and wasn't effective. 2) I was promised a call WITHIN 25 minutes to confirm what and when, and ...
I have been with Discovery for a number of years. After changing my banking details and confimring with them what is happening as the debit orders did not go off my account - I was pleasntly surprised when I called the Call Centre on more than 3 occasions as they never once caledl me back. When I ...
We were involved in a car accident on 23 December 2013. From the start we had problems with the claims department. Every time Riaz will promise to phone back, never to do so. Every the we phone again and again getting a different story in the claim progress. Every time Riaz say everything is ready ...