Good day I logged onto the Discovery website on the 3rd of Jan 2014 round 20:00 pm and opened a claim as they broke into my house while on holiday. I got a call the very next morning and I provided them with the necessary information which included the SAPS Cas no and the list of item taken that we ...
It has been a month since I logged my claim. After endless conversations and follow up by myself I was eventually promised that I service provider will contact me to replace my goods. to date no call... How does Discovery operate? How is discovery planning on compensating me for a month of lost use ...
Andre dealt with my mobile phone claim when it was. I reported the incident on Monday morning and by 16:30 a brand new iPhone 5 was delivered at my doorstep. Andre is very professional and kept me in the loop via email and phone calls throughout the day! Any company can be very proud of an employee ...
I have been trying to get my vehicle cover cancelled since 17 December and to date this policy is still active and a debit order of close to R900 has been collected. I am waiting for my refund!! I have called the call centre on numerous occasion to check on the progress of my request and I have ...
We were broken into on the 22nd of December, after experiencing the trauma of having my home invaded I can only say a huge thank you to Discovery for the excellent and professional way in which you have dealt with my claim. It is an absolute pleasure dealing with you. I don't regret for a second ...
Can't understand why I pay them almost R 2000 a month for this service. This is all you need to see, some copies of the email sent and received from Discovery Insure Legal department: ( email below): Good day Sir, I was on another call. I spoke to the other party this morning. He informed me that ...