I initiated a claim in Nov 2013 for a smash and grab (replacement of window & spare key in my bag and after window fitment reviled window mechanism was broken- replacement thereof). To date only the window was repaired and an assessment done on the window mechanism... nearly two months this has ...
May car got hit by the hail storm on the 28 August 2013 and i reported this the next day on the 29 Aug 2013. I was told to take my car for an assessment at a particular Company on the 03 Dec 2013 but when i got there they didnt have my appointment documents (apparently no appointment was set with ...
I have been with Discovery Insure now for +/-2 years - on the 23rd of December 2014 I submitted my 1st accident related claim. I have had nothing but dreadful service from discovery! Every step of the way, I have had to contact them to find out what was happening with my claim. Tiyiselani 'Eugenia' ...
On 23/12/2013 my wife was involved in an accident with my car in Strand, Western Cape. She immediately called Discovery and a claim was registered. They sent a tow-in vehicle, the police was there within minutes with a report number, which we called in to Discovery. Discovery arranged a rental car, ...
During November 2013 I requested Liezel Mackay of Discovery Insure to cancel my insurance with Discovery. On the 2nd December 2013 a debit order was deducted in the sum of R1 606.02. I contacted Liezel who said that she would sort it out, ensure that the debit order is now cancelled and then ensure ...
Sales team is awesome but after sale support is awful!!! I made arrangements to get tracking device installed in my vehicles and I was promised an e-mail which was said to be highly important for me to read before installation - it is now more than a week and I have called too many times to inform ...