I used to have Tracker installed in my vehicles. When I moved over to Discovery Insure I had to install their DQ Track system. Apart from the DQ Track being faulty not picking up all the trips on my logbook previously, their Business Private Report is a joke compared to tracker. 1. If I try to ...
Discovery Insure sent an electrician to my home who was incompetent. He blew 9 appliances on Friday 10 January 2014. It took 6 hours for Discovery to send out a second electrician. I immediately put in a claim for the appliances on that same Friday. Starplex came out on Saturday morning to collect ...
I am so angry and therefore only going to write this complaint in point form. Easer for people to understand my dilemma Car breaks down, Submit a claim. Wait over a week and a half for an assessor to go look at the car Assessor views vehicle, takes a few days to get results Get a phone call from ...
I laid a claim against my policy as I met an accident. The wheel cap of my car came off during the accident but Discovery Insure and their assessment partners are refusing to include the wheel cap in the claim. This is absurd as a person takes out insurance so that they are covered for their ...
I bumped a little dent in my car. I had it assessed and it would cost R2000 to fix. Then the claim comes back, they say it will cost R13 900 and I have to pay R3000 of that. If you ask them to explain they just rudely say, "Do you want to claim or not??? " I hope this kind of thing does ...
I have been with discovery for a good few years I work hard to be able to afford there services and trust me I use almost all of them at one stage I beloved in there moto and things they offered I fell this weekend and I called the call center to put in a claim for my reading glass that fell in to ...