At the start of March I had ordered a parcel from California. This parcel was processed on the 7th of March, in Compton, CA and had made it's way to South Africa on the 22nd of March. Upon viewing the tracking information, this parcel has not moved from this. This was meant to reach its delivery ...
I have imported items through DHL ZA several times over the past five years. In future I will try and ship with a competitor, this is why : When a package arrives in ZA, despite the package including my number, your company doesn't contact me. They don't phone to tell me customs duties are payable ...
I brought goods in through dhl Waybill: 9044679125. confusion about the price of the articale and the ballance is software. try to explain to dhl that the tarriff they are charging is incorrect. to contact them is impossible. left 3 telephone messages - unanswered sent 4 emails and still no ...
I ordered a gift for a family member whom I would see on the Easter weekend. The delivery date was estimated Wed 27 Mar. The package cleared Customs late so delivery was delayed to Thursday for which I made special arrangements. At 3.30pm, no delivery yet and all phone numbers at the Cape Town (de ...
My friend from Germany is staying with me. Her debit card was damaged and so we arranged to get another one urgently. On Tuesday it was collected by DHL it in Cologne, and we were promised delivery by Thursday at 12pm. (An EXPRESS international shipment) We paid a huge amount of money for this ...
Hi, I spoke to someone at DHL about a parcel that was stuck at customs because they needed my ID number which I duly provided to the contact centre agent. She promised that she would forward the details and I would get my order today. I phoned again this morning because the status of my shipment ...