My wife had to send me my passports from Jhb to Cape Town after I had received an emergency call from my relatieves overseas and booked my international flights. According to the DHL tracker, the parcel was delivered at about 08:00 in the morning the next day but... it was delivered to another ...
Shipped a parcel via DHL International Express - Agent contacted me to pay the customs duties - which i did right away, sent the proof of payment to the email address lsited called twice to check and they only found it days later. Very poor service - then they delayed the delivery of the parcel. ...
Package arrived in South Africa last week in the early morning of Friday. Received SAD500 Monday early afternoon and paid it immediately with FNB immediate clearance. DHL said they will email me proof or receipt within 4 hours, whoever, received nothing, only 26 hours later. After receipt they will ...
Parcel arrived Sunday. We called them Monday am for delivery and supplied ALL info to customs clear. They have been dragging feet. Efforts to contact management proved futile. They charge a whack load of money BUT the service stinks and this is not our first experience!!! Bee ...
I have had a package in customs for more than a week after 3 days I had to phone DHL to find out why its still in customs, after a couple of phone calls to DHL i get told that they require proof of payment that I forwarded to them immediately, after few more calls and no change to status of package ...
I paid a hefty sum to DHL a few boxes of urgent stock from Holland to Cape Town via AWB 9054301885. Goods leave Holland on the 3rd April and the goods arrived in SA on 5th April (2days only - awesome). I was notified on the 8th April only (took 3days to notify me and then still had to ask for an ...