I manage the SA office for a multinational organization that has a global agreement with DHL for shipment of international inventory. Whenever DHL are used for sending a shipment to SA - we know there will be a delay and no amount of pre-warning, trying to "walk-it-through" their system, ...
In February, I purchased a number of items from a supplier in the US who compiled the order and shipped it to me in SA on my behalf. After paying R1300 in shipping costs, my goods excitedly arrived in SA. As part of my shipment, I ordered some health suppliments which cost me around R500.00. When ...
Waybill 2412005934 I send a painting to Portugal on on the 8th April, and to date it has not been delivered!!! I have not received any feedback, and I am starting to realise that DHL actually couldn't care. I have paid R3000 for you to get my painting to Portugal, so it has been a month and still ...
My consignment arrives at DHL facility OR Tambo (scanned in according to tracking) and is then sent to delivery facility Spartan (scanned in according to tracking) and then its gone. When asking as to how long their (DHL) investigation would take (I asked Adele whether it would a week, a month or a ...
DHL branch in Johannesburg told me that they had lost my new galaxy note 2 cellphone. They told me before I posted it that there was no need to worry and that it will not get lost. They did not tell me anything about insurance at all. Once they notified me by sms and I called them. They tried to ...
Parcel is in the country since Friday morning, I have called multiple times up to Monday afternoon and have still not received any feedback on the parcel and I have not received the invoice for vat, duties eithe ...