Hi there, I have an item shipped from the US. When I go on the DHL website and enter the tracking number I can see the package has been stuck in JHB for over 10 days. Whichever contact I phone at DHL they pass me onto another department or onto the 'Joburg Mail Center'. When I phone them, they say ...
I attempted to send a package to Maseru, Lesotho on the 22nd of February. Something went wrong with the shipment and I went to their offices every day for about a week. After realizing that they are unable to ship the package to Lesotho I requested my item back and asked for my money back. I ...
A parcel was sent to me with DHL from the UK on the 18th of Feb 2013 and arrived on the 20th of Feb at Cape Town International Airport. It is now the 12 of March and I still have not received my parcel. When you phone they don't pick up, when you email you get a automated out of office reply and ...
A package was sent from South Africa 22 February 2013 to Congo Pointe Noire and too date the recipient did not received the package. Numerous calls to the offices in Johannesburg and still no joy and resolution to the delay. its been 19 days since the package departed South Africa and has been in ...
A package was handed in on 22 february 2013 to be delivered to Congo. And too date the ;person did not receive the package. According to DHL's promise to customer the package will be delivered 2-3 working days. well its been 14 days and no package. Queried this with the call centre and i was ...
The package is promised to be delivered 2 to 4 days. Its 8 days now. I tracked the waybill number 3416837104 and the package came into the country last week already. I then see a message that says they need address details. Yet obviously before you ship a package the address details needs to be ...