Yesterday a guy from DHL phoned me and asked that I will be home this morning between 8-12 as they have a package to deliver to me. I postponed my meetings so I can be home to receive the package. When I phoned them today, they had an excuse that their electricity is off and they will phone me at ...
As per request of NANDI at Dhl, I made a payment of R3200 on September 26, 2013, as apparently this was required by SARS to release my shipment. I received NO receipt for my money, SARS eventually released my shipment but denies ever being aware of requesting such money, and to date, after but ...
A DHL employee intercepted a courier document to a bank in the UK and attempted to withdraw funds from the account. On contacting DHL they advised that their security department would contact me but they never did. As far as I am concerned this is a serious breach of security. ...
When sending a parcel to a country to Colombia, expect to be ripped off by DHL. I sent a parcel that contained Xmas gifts. The value? Not even $100. They decided to charge the recipient for the gift! Unacceptable! When I specifically enquired about this, I was ensured that the recipient would not ...
In tracking my shipment I realised it was in the "clearance event" status for too long, I then phoned them asking why I have not been contacted, they apoligised, took my details and assured me that I will receive my package today seing as everything was now in order. An hour passed ...
Tx to Carolyn and her team for the gr8 service this year! ...