The screen on a Dell laptop (business user) I purchased a year ago died on Monday. Since the product still has a "next day in office" support I submitted the issue on-line and received the reference number 888193386. On day 2 I still had no response from Dell at which point I called the ...
I logged a call with Dell on Monday, 6th January. Call center assured me a technician will be sent to my work address the following day (7 January). Technician has not called and i am still waiting. called Dell 0860 103 017 (option 3) today and am still waiting - what is the point of paying for ...
I logged a call with Dell on Monday, 6th January. Call centre assured me a technician will be sent to my home address the following day (7 January). Technician has not called and i am still waiting. called Dell 0860 103 017 (option 3) yesterday, spoke to wilson but he could not help as they can not ...
HDD on Dell laptop went bad, phoned support for 'next day on site warrantee repair' on 02/01/14 @ 9H00. Spoke to Davin. He said they would not send someone the Friday, allowing me time to get someone to retrieve the data from the drive. Booking was made for the Monday, and was confirmed via phone ...
In November 2013 I submitted 2 photos of issues with my screen to show chronology of the issues. Calling the JOHANNESBURG call centre, I reached India - not an issue other than when I asked Dilik his location (hoping we could meet and he could view my computer for himself) he refused to tell me - ...
We went to Vodacom in Canal Walk because we have a problem again with the Dell Streak 5 that I won from Vodacom! It doesn't want to charge now! We booked in 11:18, came out 13:07!! A technician (Don't know how he became a technician) tried the whole time to charge it with it's own charger!! (How ...