Dell is famous for their 24 hour response time fixing your problem on your location. Logged my fault 50 hours ago already and still no sign of engineer. I get tweets saying engineer will phone but absolutely zip. If you could live up to your promises by all means advertise the service. Clearly this ...
On 13 September 2013 I reported a problem with my Dell Alienware M14X laptop. After trying to fix the problem over the phone I was told the motherboard and screen needs to be replaced. Since I have a next businessday warrantee I assumed the repairs would be done on the Monday. Wrong! It took Dell ...
Dell, as in the past, were fantastic and quickly resolved an issue I had with the keyboard on my Dell Notebook. Greast service from the person who assisted me at the call centre. Received the replacement keyboard today, one day after phoning them and my Notebook is working 100% again. Thank you ...
I recently purchased a Dell inspiron r15. I have had it for 3 weeks. It comes out with Waves Maxx Audio, After my first update the sound on my computer simply does not exist. I have spent so many hours trying to download drivers etc with no luck. I just feel that this is ridiculous and it is ...
I phoned the support centre in Johannesburg to request the cost of Windows 8 operating system discs (including the driver discs). I was put through to a guy called Naeem. I would like to take this opportunity to say thank you for the great attitude, proficiency and professionalism you showed in ...
The company I work for took delivery of 3 Dell P2312H monitors on 12th June 2013. One of the monitors was faulty and displays "wavy lines", an I have been trying to get Dell to replace that monitor since then. it is 3 weeks since I first reported this and until now all I have managed to ...