Last year I purchased an Alienware Aurora R4 desktop machine from one of Dell's reseller's. At the time I was pleased to notice that included in the hefty (R30K) price tag was something Dell calls NBD - Next Business Day support. On the 21st of April, the desktop machine suddenly stopped switching ...
DELL ARE PATHETIC. I bought an Inspiron laptop, the battery stopped working after 13 months, the warranty conveniently expired after 12 months. Now the laptop has completely crashed after over 3 years. Just outside of warranty period again, i spent 1.5 hours on the service call, spoke to over 6 ...
BOUGHT MY 3RD COMPUTER. A FRIEND SAID TRY DELL IT HAS ALL KINDS OF BENEFITS!! MY PREVIOUS HP AND TOSHIBA WORKED TILL DEATH. NEVER CHANGED A BATTERY IN THE 20 MONTHS-ACTUALLY THE TOSHIBA WAS REPLACED AFTER 8 YEARS. SUPRISE SUPRISE THE DELL COULD NOT EVEN LAST 20 MONTHS!!! AND THE FINE PRINT THAT ...
Four month old DELL Inspiron needed to have hard drive replaced in March 2013, but DELL took five days to concede this. Furthermore DELL do NOT offer the 24-hour support that they advertise in South Africa. DELL would not give me any support until I paid them R1500.00. After much complaining, and ...
I dont know how to utter my frustrations without being rude! My harddrive crashed after acouple off phonecalls and me had to check discs they book my repair for today. I had to put in day leave to be available for them. At 11:45 i had to phone dell and ask them whats happening as nobody contacted ...
I bought a Dell L702x about 2 years ago. About a year ago my keyboard stopped working and they replaced the motherboard with a refurbished unit, this I don't understand as the keyboard was faulty and not the motherboard. After this the refurbished motherboard that was supplied into my laptop was ...