AfricaComplaints.com » Security » Complaint / review: Chubb - Chubb too busy to respond | #252638

Chubb
Chubb too busy to respond

Our house alarm went off after midnight while we were asleep,
we waited for Chubb to call to see if all is ok.

Needless to say we got a call 20 min later, by then we could have been murdered.
When we asked the call centre that called us, why it took so long

There response was " sorry but we were busy"

We are paying for a service to protect us

I think i will hold payment back and when they ask me why i shall say
" SORRY WE ARE BUSY"

Date:

Company: Chubb

Country: South Africa   City: Cape Town

Category: Security

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