I applied for a micro sim, which after six weeks are still battling to get, Not only are the call centre staff unhelpful, the management does not want to come to the phone to solve their incompetencies. I have spent endless time phoning and emailing and all the time was assured the sim is on its ...
I recently took out a contract on the Samsung Galaxy S3. The brochure stated 100 minutes, 100 sms and 100 MB data per month with 300MB free data once off. Today, on receiving my data I only received 100MB. I went to the Cell C branch and enquired about this. Shaneez, the lady that helped me with ...
I was due for an upgrade early Dec'12. I have no trouble with the excellent service I receive at the Paarl Mall branch. They treat me as a VIP. However, after almost 3months I am still waiting for CellC Warehouse to get stock of the 920, so that the branch can order my phone. Even the Nokia Rep is ...
My contract clearly states an added value of 100mb X 24 on my Galaxy Pocket straight up 30 as advertised in Dec/Jan brochure. Cell C's technical desk - and I use this term loosely - is to date incapable of loading this data. In the past 28 days have repeatedly called and emailed customer service, ...
I went into the Three Rivers store to cancel in NOVEMBER, I call the call centre 2 Weeks ago again to cancel and guess what, yesterday monies got taken out of my bank account once again. The number for the account in question is: 0842113945 I want the monies owed to me for the mistakes made by your ...
I have a hybrid/topup contract with Cell C. The package is the Straight Up 200. I have discovered that I am unable to dial the emergency numbers for my armed response company if they begin with 0861. The advertising on the Cell C packages have been 99c per minute to ANY NETWORK at ANY TIME. The ...