I was offered a contract in 2011 by cell where I was told there wont be a connection fee. In July I made a call 21 the call centre inquiring why 1 of my lines was disconnected. I was told that I was in arrears because I was suppose to pay *2 in the 1st mnth (June & July). I made an arrangement ...
I called Cell C today as I wanted to upgrade my account. Customer Service put me through to upgrades, I waited 16 minutes before 084145. I did so and was told we could go ahead and process my application as everything was in order. Then the lady tells me that there is a note on her system saying i ...
I've been dealing with cell c for a few years now and each time I tell myself that this is it, nomore. but then cell c is the cheapest network and we do want to budget as well. is it because they are the cheapest network that it gives them the right to treat their customer like . 1- the cell c ...
I was promised that delivery of the phone will be done today 01 March 2013 as my MTN contract ends on Sunday. While delivery of my phone is expected today I have yet to receive confirmation that it will be done. When I called the Call Centre this morning, Godfrery confirmed that delivery had not ...
Firstly I am not a cell c customer but want to be so I called 084 145 and applied for a Samsung galaxy nexus. the guy I spoke to said the delivery would take up to 7 days. IF IT TAKES LONGER WHY DON'T THEY JUST TELL ME INSTEAD OF LYING TO ME. its the seventh day and nothing. This is a phone i need ...
I applied for a data contract, over the phone, on the 18 February 2013 and was told my sim card would be delivered in 3-7 working days. 7 working days pass and still no sim. Call your call center (20 minutes holding on) to be told they were short staffed in the applications department and the sim ...