I was involved in a car accident on 22/01/13 and my car was written off. I contacted C-track to find out if I can cancel my contract & Tercia said I cant cancel unless I pay a settlement amount of above R4k or the unit gets removed from the old car to a new car. I told her that I wasnt going to ...
On the 22.01.2014 I called the CC and requested to test my unit as I do not have the sim numbers as we were robbed. The guy that I spoke to could not pick up my account details. He transferred me to anther department, the agent that spoke to me had me on the line for 10m40s. He informed me that one ...
Here i go again again with C-track, please see previous complaint's from me, my new "Upgraded Unit" was installed and not reporting. The unit was installed last week Wednesday and the technician advised me that the unit would pick-up within the 24 hrs. I was pleased to signed the contract ...
Can someone at C-track Call Centre start reading their mails and phone a unhappy customer back. 2 units was installed end 2013 and we had problems from the start. My cars unit did not work and was replaced and when I press the panic I either do not get a response or after the unit was replaced they ...
"Don't give me attitude you ". That is what the call centre agent (Kaklego Mogape) said to me on the phone at 09:43 on 13/01/2014 when I had to be authenticated for the second time and I asked them to please hurry. Please note - at that point in time I was already holding for 10 minutes! ...
Hi I fitted a ctrack unit into my vehicle. In the second month, the unit stopped working. They had to physically come and reset the unit in the vehicle. That took them 2 months to get the unit working. Meaning my vehicle had no tracker for 2 months.after 2 months the unit stopped again as from the ...