After 6 years with C-track I had a new tracker installed in my 3 vehicles. Only 1 vehicle can be polled. After informing them on numerous phone calls (now 3 weeks old) the vehicles still cannot be polled. No one evvver comes back to inform you what is been done to rectify the problem. Just BAD ...
I purchased a unit with my new vehcile 16 months ago which I have just sold. I paid R3k for the Ctrack unit which was in the car. The sales man then got me to sign a contract which I did, figuring that as I own the unit I should be able to cancel the agreement if I ever sell the car. I sold the car ...
Our company had units installed. After a week of communication ctrack discovered that the wrong units was installed. The units was replaces. Some of the units is still not available on the internet profile. Emails and phone calls regarding this problem was send from 26/08/2013. The units is also ...
I have a serious problem with your system the unit that has been fitted in my car, I keep getting these sms that you cannot locate where my car is... that is number 1 and number 2 when you call the 0860 287 225 number it takes for ever for somebody to answer the phone which worries me and this is ...
I took over a contract with a car I bought. I asked up front when the contract expires and the answer was 30/09/2013. I sent an email on 21 June 2013 to find out the cancelation procedure and confirm the date. The response was that I must send an email end August to cancellations and the contract ...
I have had terrible service and i want my tracker services to be cancelled with immediate effect!!! I had a tracker on a car which i no longer have from january 2013. I have attempted to cancel since January 2013 and 8 months later i still have no luck!!! About 3 weeks ago i was given a fax number ...