Congrats Bonitas you have made me resort to Hello Peter, maybe this will improve the service or give any service at all. for the past two months you have not deducted my account . i called in last month to inquire and i was told that it was the banks fault not yours. so ofcourse i understood and i ...
I submitted two queries, 080113QN28ZG and 080113QN25NP on the 8/01/2013. I received no response. I then took the matter up with Lammy who undertook to investigate the queries and to revert back to me. I am still waiting after a month. I have phoned and left messages for Lammy but she does not ...
I sent my claim to Bonitas for a cash payment i made to a dcotor because there were no fund available, i was then told i could claim the money back from my medical aid, i did submit the required information to date i have not been paid. ...
WE WERE IN DESPERATE NEED OF AUTHORISATION FOR AN URGENT PROCEDURE BUT COULD NOT GET THE ACCOUNT SUSPENSION EASILY RESOLVED IN A VERY SHORT TIME AS IT SEEMS AS PROOFS DID NOT REACH THE APPLICABLE PERSONS/SECTIONS. KHOMOTSO REALLY WENT OUT OF HER WAY TO ASSIST AND GETTING THE APPLICABLE THINGS DONE ...
Mrs Prayer Naidoo from Bonitas went out of her way to settle this matter on my behalf. She phoned on a daily basis to give feedback. She phoned this morning and confirm that she sent an email to Sonnet from Medicus confirming the refund. If everybody at Bonitas could have been so professional, ...
I have had many issues with Bonitas in the past. For maybe the first time I would like to pay one of their employees a COMPLIMENT. Lammetjie has been excellent with assisting me and her follow up and feedback is the best. She is very good at dealing with difficult people and I can be very difficult ...