I was informed via email by my medical aid that my benefits have been suspended on due to an amount of R40 owed to them which was no communicated, i then called them to get the amount and was told that once payment has been received that they will activate immediately on Monday morning at 06h45 on ...
I have hope again!! I was billed incorectly at my doctors office and had to sort it out with Bonitas. Mandy was so helpfull and friendly as i do not know the mediacl industry so well, she assisted me with patience and answered all my questions. Thank you Mandy you made my day and happy to be a ...
This is ridiculous. Bonitas had to refund me. 1st my banking details mysteriously disappeared from the system and I had to resend it which I did. 3WEEKS AGO. Last week I phone in, spike to the supervisor Meclia who promised to get back to me with an answer by cob Friday. That did nit happen. Monday ...
I submitted an invoice for services rendered to a member at the end of January. I received no information regarding payment, but when I enquired I was told that my banking details had not been registered, and was told I would be sent a form by email. This did not arrive. I then attempted to contact ...
Bonita's have failed to deliver my mums chronic medication. My sister had script faxed to Pharmacy direct in mid-february for refresh supply - no response. I had to purchase the meds at pharmacy where we were unable to utilize our medical funds as pharmacy direct blocks this transaction from going ...
Once again I'd like to bring to your attention the great work that Mpho Makoro is doing, I submitted my claims and they were handled professionally and efficiently, I was kept informed of the process and so far as calling me to tell me that the claim has been captured and processed, You have a ...