Since 22 January we have been trying to change primary member of membership. SO we had to cancel existing membership and re-apply for new membership. The assistance from Bonitas was and is horrendous. We mailed ALL info through as requested. 2 Weeks later, after hearing nothing, we phoned to be ...
My wife needs to undergo urgent spinal surgery, has suffered pain for three years hoping that surgery would not be necessary. A very respected and well known neurosurgeon has recommended that a laminectomy and fusion, lumbar area, now be performed. The operation is supposed to be performed on ...
After being transfered from pillar to post and great frustration, in trying to solve what i perceive to be minor problem, I found Patrick, who immediately took me under his wing and sorted everything out. Thank you Patrick ...
I sent my 6 months precription for chronic medication to Pharmacy direct in December, I received confirmation that the prescription was received and will be processed. I then purchased my meds locally in the mean time however needed my prescription for January which was not delivered. I then called ...
I have added my partner to my medical aid in beginning of Jan 2013 and with Bonitas poor admin system they only added her to my medical aid on the 21/01/2012. They deducted a double payment at the end of Jan 2013 after i have advised they can not bill me a double payment if she havent been on my ...
My dad was admitted to Roseacres Medical Clinic yesteday for Kidney stones. Our complaint in relevant to the clinic. My parents arrived at the hospital at about 1 pm yesterday afternoon. He was in a great deal of pain but NO ONE offered him any painkillers at all. After a few hours he was moved to ...